Outpost EMS™ is the unified Endpoint Management System built for MSPs and IT departments who are frustrated with paying for a stack of disconnected tools. RMM, EDR, patch management, remote access, PSA, ticketing, incident management, and billing in one place. One simple platform fee plus pay-for-what-you-use service usage. Every feature included.
Outpost EMS™ replaces a fragmented stack of RMM, EDR, and PSA tools with a single, deeply integrated platform built from the ground up for the way modern IT teams actually work. MDM is on the roadmap and will land in the same console.
Real-time agent-based monitoring across Windows PCs, laptops, and servers. Automated alerting, patch management, script execution, and fleet-wide policy enforcement from a single console. macOS and Linux support is on the near-term roadmap.
Integrated EDR with real-time process, file, registry, and network monitoring. DNS filtering with custom blocklists. Threat detection escalates automatically so your team can act fast, with no separate EDR subscription required.
iOS and Android device management is a planned future phase of the platform. When MDM ships, it will live in the same console as the rest of your fleet, with policy enforcement, compliance reporting, and unified inventory included at no extra cost.
Automatic network scanning discovers managed and unmanaged devices the moment they appear. Hardware and software inventory is collected and synced in real time, with no manual input and no spreadsheets.
Attended, unattended, consent-based, and escorted remote sessions are all built in. Full session recording and audit logging for compliance. Your technicians get seamless access; your clients get transparency and control.
Automated patch deployment for operating systems and third-party applications, with vulnerability scoring to help you prioritize. A self-service software catalog lets end users request approved apps without opening a ticket.
Outpost EMS™ gives IT managers a single pane of glass across their entire endpoint fleet. Stop chasing alerts across disconnected tools and start running a tighter, more secure operation with less overhead.
Whether you're managing a handful of devices or thousands across multiple sites, Outpost EMS™ scales with you without adding complexity. Automated patching, policy enforcement, and real-time visibility mean your team spends less time on routine tasks and more time on work that matters.
Request Early Access ↗Outpost EMS™ isn't just an endpoint tool. It's a complete MSP operating platform. Manage clients, billing, tickets, and incidents without leaving the same console you use to manage their devices.
No more bouncing between your RMM, your PSA, and your billing system. Outpost EMS™ closes the loop between an alert firing on a device and the ticket, technician dispatch, invoice, and client report that follow.
Request Early Access ↗Outpost EMS™ is built AI-native from the ground up. AI isn't a bolt-on feature or a chatbot wrapper. It's woven into the alert pipeline, the ticketing system, the EDR engine, and the management console, working continuously to cut noise, surface what matters, and help your team move faster.
A built-in conversational assistant lives inside the management console and the technician mobile app. Ask it about your fleet, get plain-language explanations of alerts and EDR findings, draft client communications, and walk through remediation steps, all without leaving your workflow.
Console + MobileThe AI correlation engine groups related alerts into unified incidents, learns your environment's normal patterns, and suppresses noise that doesn't need attention. Every alert that does surface comes with a triage score and a one-sentence rationale so your team always knows what to tackle first.
Always OnBehavioral anomaly detection baselines each device and flags deviations that signature-based tools miss. Hardware failure prediction analyzes disk health, memory errors, and thermal trends to surface at-risk machines before they fail. Patch risk scoring combines CVE severity with real-world exploit activity so you know what to fix first.
ProactiveIncoming tickets are automatically classified, prioritized, and routed to the right technician based on skills, workload, and resolution history. Recurring resolution steps are surfaced before a technician even opens the ticket. For MSPs, AI drafts plain-language executive summaries and security posture reports from your live data, ready to review and send.
MSP + ITOutpost EMS™ exposes a Model Context Protocol server so your external AI tools, including Claude, ChatGPT, Cursor, and any MCP-compatible harness, can securely query your fleet data. Ask your AI tool what's wrong with a client's environment and get a real answer, pulled live from the platform, without leaving the tool you're already in.
External AI IntegrationThe AI compliance analyzer continuously compares your fleet against SOC 2, ISO 27001, CJIS, HIPAA, and PCI-DSS controls and generates a ranked remediation list. Each gap item shows the affected devices, the specific control violated, and a suggested fix, with a one-click option to open a pre-populated remediation ticket.
SOC 2 · ISO 27001 · CJIS · HIPAA · PCIOutpost EMS™ is designed from the ground up for organizations that cannot compromise on compliance, including healthcare, government, financial services, and other secure environments. Every tenant gets a dedicated isolated database, full audit logging, and the certifications that matter.
Outpost EMS™ pricing has two parts: a flat monthly platform fee for your tier, plus metered service usage for what your fleet actually consumes. Endpoints bill only for the hours they are actually in use, with volume discounts applied to usage automatically, so a growing fleet never means a linear jump in cost. There are no feature tiers and no add-on modules. Every current platform capability is included from day one, and planned future capabilities ship to every account at no extra charge as they are released.
For internal IT teams managing their own organization's fleet.
Platform fee + service usage
Billed monthly. Usage metered by endpoint-hours, storage, and AI.
For managed service providers running fleets across many clients.
Platform fee + service usage
Billed monthly. Same metered usage rates as IT Department.
For air-gapped and disconnected environments that cannot touch the internet.
Annual license
Licensed on an annual basis. Contact us for details.
Managed endpoints bill only for the hours they are actually in use. A device that is powered off costs nothing while it is dark, so spare machines, lab gear, and seasonal equipment stop costing you money. Endpoints that temporarily lose connectivity keep metering locally and report usage when they reconnect.
Volume discounts apply directly to endpoint-hours. The effective rate steps down automatically as your fleet's usage grows, so scaling up never means a linear increase in cost.
Devices that are discovered and monitored but not fully managed bill at a lower metered rate and are metered as always-on. Mobile devices will meter as always-on as well when MDM ships. Visibility across printers, cameras, switches, NAS, and IoT without paying full price for every node.
Bulk storage, AI usage, and other consumables are metered and billed for exactly what you use, at clear, published rates. Usage is visible in real time, so there are no surprise invoices.
Start free, no credit card required. Every new account gets the full platform free for the first 30 days, with usage caps in place during the trial. Add a payment method when you're ready to continue; billing is month-to-month and you can cancel any time.
Full pricing will be published when early access opens. Join the list above and we'll notify you the moment specifics are available, including any early-adopter rates for founding customers.
Your bill has two parts: a flat monthly platform fee for your tier, and metered usage for what your fleet actually consumes, including endpoint-hours, bulk storage, and AI usage. Usage is billed at clear, published rates, before applicable taxes and fees.
A managed endpoint accrues billable hours while it is powered on and the agent is monitoring it. Powered-off devices cost nothing. If an endpoint loses connectivity, the agent keeps metering locally and reports the usage back once it reconnects. Volume discounts apply to endpoint-hours automatically as your fleet's usage grows.
Devices that are discovered and monitored but not fully managed, such as printers, switches, cameras, and IoT, bill at a lower metered rate and are treated as always-on for metering. When MDM ships, mobile devices will also be metered as always-on.
Sign up free with no credit card and use the full platform for 30 days. Trial accounts have caps on endpoint-hours and storage spend to prevent abuse. To keep going after the trial, add a payment method and month-to-month billing begins. Cancel any time.
Every account runs on a dedicated cloud-hosted instance by default. Outpost Depot lets MSP tier subscribers optionally self-host their online instance on their own infrastructure instead. Remote Outpost is the fully self-hosted, completely offline edition of the platform for air-gapped and high-security environments, licensed on an annual basis.
When early access opens. Join the early access list and we'll notify you the moment specifics are available.
We're opening early access to a limited group of MSPs and IT teams who want to help shape the platform. Join the list and we'll reach out when your spot is ready.